Terms of Service

Neoclassics · Los Angeles, CA

Terms of Service

By using our website and purchasing our products you agree to the following terms. Please read them carefully.

Last updated: January 2026

These Terms of Service ("Terms") govern your use of the NEOCLASSICS website at neoclassics.org and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

NEOCLASSICS is owned and operated by Richard Bao, based in Los Angeles, California, USA. References to "we," "us," or "our" refer to NEOCLASSICS.


Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable local, national, or international law or regulation
  • Reproduce, duplicate, copy, sell, or exploit any part of our website or its content without express written permission
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the website or its related systems
  • Use automated tools, bots, or scrapers to extract content or data from our website

Products & Pricing

We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice. Prices are listed in US dollars and are subject to change. We are not responsible for typographical errors in pricing or product descriptions.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product you ordered becomes unavailable after your order is placed, we will notify you and provide a full refund.

Product images are as accurate as possible but actual colors, textures, and dimensions may vary slightly due to monitor settings, photographic lighting, and small-batch production characteristics.


Orders & Payment

By placing an order you confirm that you are authorized to use the payment method provided and that the information you submit is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or violate these Terms.

Payment is processed securely through Shopify's payment platform. We do not store your full payment card details on our servers. All transactions are encrypted and processed in accordance with PCI DSS standards.

Sales tax will be applied to orders where required by applicable law based on your shipping address.


Shipping & Delivery

We process and ship orders within 1–3 business days. Delivery times vary depending on your location and selected shipping method. We are not responsible for delays caused by shipping carriers, customs processing, weather, or other circumstances outside our control.

Risk of loss and title for products passes to you upon delivery to the shipping carrier. If your order is lost or damaged in transit, please contact us at info@neoclassics.org and we will work with you to resolve the issue.


Returns & Refunds

Our return and refund policy is available in full on our Refund Policy page. By purchasing from us you agree to the terms of that policy. Key points:

  • Returns accepted within 30 days for unworn, unwashed items with tags attached
  • Sale items are non-refundable but may be exchanged
  • Customer is responsible for return shipping costs
  • Refunds processed within 10 business days of receiving the return

Intellectual Property

All content on this website — including all original artwork, designs, logos, photographs, and text — is the intellectual property of NEOCLASSICS and Richard Bao, protected by US and international copyright law. Unauthorized reproduction or use of any content is strictly prohibited and may result in legal action.

The NEOCLASSICS name and logo are trademarks. Nothing in these Terms grants you any right to use our trademarks without prior written permission.


Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.


Limitation of Liability

To the fullest extent permitted by applicable law, NEOCLASSICS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.


Governing Law

These Terms are governed by the laws of the State of California, United States. Any disputes arising from these Terms or your use of our website shall be resolved exclusively in the courts of Los Angeles County, California.


Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Your continued use of our website following any changes constitutes your acceptance of the updated Terms.


Questions? Contact us at info@neoclassics.org or call (213) 537-2836. We're a small team and we personally read every message.