If you need to make any changes to your order after it's placed, please email us within 24 hours at: firstname.lastname@example.org
Neoclassics does offer international shipping for an added fee ($12 Canada and $15 Intl or FREE on orders $100+). NOTE: You may be responsible for customs fees when the product arrives to you.
We accept returns of our goods that are unwashed, unworn, and in brand new condition with tags attached within 30 days of purchase. If your item(s) meets this criteria, please email email@example.com with your order # and name. Please include a copy of your original packing slip with reference to your order number and use USPS on all domestic orders.
Please note: It may take up to 48 hours for your return to be approved. You will be responsible for the return shipment cost to us (use USPS for lowest pricing). If you request an exchange, we cover the shipping cost to get the replacement item back to you once return item is received in new condition.