Last updated: January 2026

This Privacy Policy describes how NEOCLASSICS ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at neoclassics.org, make a purchase, or interact with us in other ways.

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Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

When you browse our store, we automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us understand your browser and operating system. We also collect information about the pages you view, the links you click, and other actions you take on our site.

When you sign up for our email list, we collect your email address and any other information you choose to provide.

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How We Use Your Information

We use the Order Information we collect to:

• Process and fulfill your orders, including sending order confirmations and tracking information
• Communicate with you about your order, returns, or customer service requests
• Screen orders for potential fraud or risk
• Send you marketing communications if you have opted in — you can unsubscribe at any time
• Improve and optimize our store and product offerings

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Sharing Your Information

We share your Personal Information with third parties only as necessary to help us provide our services:

• Shopify — our e-commerce platform. You can read their privacy policy at shopify.com/legal/privacy
• Klaviyo — our email marketing platform, used only if you have opted in to marketing communications
• Shipping carriers (USPS, UPS, FedEx) — to fulfill and deliver your orders
• Payment processors — to securely process your payment
• Google Analytics — to understand how customers use our site
• Meta (Facebook/Instagram) — for advertising, only if you have not opted out

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Cookies & Tracking

Our store uses cookies — small data files placed on your device — to help us remember your preferences and understand how you use our site. We use the following types of cookies:

• Essential cookies — required for the store to function, including your shopping cart and checkout process
• Analytics cookies — help us understand how visitors interact with our site so we can improve it
• Marketing cookies — used to deliver relevant advertisements and track the effectiveness of our ad campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our store.

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Your Rights

If you are a resident of the European Economic Area (EEA), California, or other regions with applicable data privacy laws, you have certain rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at info@neoclassics.org. We will respond to your request within 30 days.

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Data Retention

We retain your order information for our records unless and until you ask us to delete this information. When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

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Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

NEOCLASSICS
Email: info@neoclassics.org
Phone: (213) 537-2836
297 S. Atlantic Blvd Unit A, Monterey Park, CA 91754