Neoclassics wants to ensure that you are completely satisfied with your shopping experience, but in case there is a problem, please let us know and we'll try to fix it.
Returns and exchanges are only accepted within 10 days of receiving your items. All items must be returned in complete product packaging as received. We reserve the right to refuse a refund/exchange request if the items have any signs of wear, misuse or damage.
Contact us at:
E-MAIL: Richard@neoclassics.org
PHONE: +001 213 537-2836
Domestic (U.S.) Shipping and Handling:
Domestic shipping rates are determined by weight and destination and are calculated during checkout. Shipping takes approximately 3-5 days for delivery.
*Free shipping on all orders over $100
Int'l Shipping and Handling:
International orders are shipped via UPS expedited international. Shipping rates are determined by weight and destination and are calculated during the second step of checkout. Expedited shipping takes approximately 3-5 business days for delivery. A UPS tracking number will be provided via email directly from UPS once order is shipped. All shipments will NOT include a surcharge for customs and brokerage fees. The customer is responsible for all duty and brokerage fees that may occur.
Please note that UPS does not ship to APO or PO boxes.
